IT Support Specialist
4 weeks ago
Verasonics is seeking a highly skilled and motivated IT Help Desk Specialist to join our team in Kirkland.
Job Summary:The IT Help Desk Specialist will be the primary point of contact for all internal technical issues and will provide support for all IT needs, including designing, implementing, and maintaining IT systems.
Key Responsibilities:- Maintain and troubleshoot a wide range of hardware and software
- Perform hardware and software upgrades to existing computer equipment as needed
- Track and maintain end-user software licensing
- Provide first and second-tier help desk support for software, hardware, and network issues
- Test and debug programs, network, and customer-bound data acquisition systems
- Manage device management platforms and user training platforms
- Monitor, maintain, and update company IT documentation
- Install, configure, test, and maintain operating systems, application software, and system management tools
- Ensure the highest levels of systems and infrastructure availability
- BA or BS degree in IS/IT, computer science, network, or computer engineering, or equivalent experience
- 4+ years of IT support experience in a complex IT environment
- 4+ years of experience in at least 2 of the following areas: MAC, Linux, and Windows OS environments; network and/or system administration
- Recent experience with MS Office 365, MS Server, and Operating System Fundamentals
- Demonstrated experience configuring and maintaining desktop/laptop hardware
- Skilled with device management platforms such as Intune and JAMF
For regular employees (20+ hours/week): Medical, Dental, Vision, Life, and AD&D, EAP, LTD, 401k with 3% employer Safe Harbor contribution, 15 days of Paid Vacation, 10 days of Paid Sick Leave, 10 Paid Holidays (1 of which is a floating day), educational reimbursement, and annual discretionary bonuses.
Please visit * * to apply today.
Verasonics is an equal opportunity employer. We will not discriminate on the basis of, and all qualified applicants will receive consideration.
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