Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DISH. As a key member of our Field Operations team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and chat.
Key Responsibilities- Provide timely and effective resolution to customer inquiries and issues
- Utilize technical knowledge and problem-solving skills to troubleshoot and resolve complex customer issues
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to enhance technical and soft skills
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 6 months of customer service experience, preferably in a technical or telecommunications environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and proficiency in Microsoft Office or Google Suite
- Competitive hourly rate: $15.00-$15.50/hour
- Opportunities for career growth and advancement
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Flexible scheduling and work-life balance
DISH is a leading provider of satellite television, internet, and wireless services. We are committed to delivering exceptional customer experiences and innovative solutions to our customers. Join our team and be part of a dynamic and growing company that values customer satisfaction and employee development.
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Customer Service Representative
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Customer Service Representative
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