Senior Case Management Specialist

2 weeks ago


Irvine, California, United States Care Partners Full time
Job Overview

Company Overview:
Care Partners Medicine is a dynamic healthcare organization dedicated to delivering compassionate care to our patients and supporting our employees. Our mission is rooted in Love, Compassion, and Empathy, as we strive to meet the needs of those we serve.

Position Summary:

The Lead Case Manager plays a crucial role in the Enhanced Care Management (ECM) team, working under the guidance of the ECM Supervisor. This position involves providing comprehensive support to patients eligible for ECM services, managing a caseload of approximately 30-60 patients based on various factors. The role requires flexibility to engage with patients in their homes or other suitable community locations.

Key Responsibilities:
  1. Conduct outreach and engage patients, assessing their eligibility for the Enhanced Care Management program.
  2. Develop individualized care management plans that address the physical health, mental health, and social needs of patients.
  3. Empower patients to take an active role in their health management through coaching and education on self-management strategies.
  4. Coordinate care activities and ensure effective communication among the multidisciplinary team.
  5. Facilitate patient access to necessary resources and support services, including transitional care and community health services.
  6. Maintain accurate and up-to-date patient records, monitoring treatment compliance and outcomes.
  7. Assist in preparing patients for successful graduation from the program by coordinating treatment plans and community resource referrals.
Qualifications:
  • A bachelor's degree in social work, psychology, or a related field, or a high school diploma with significant experience in case management.
  • Experience in community outreach and resource linkage is preferred.
  • Strong knowledge of local healthcare and social service resources is essential.
  • Proficient computer skills, including navigating healthcare systems.
  • Bilingual in Spanish is preferred.
  • Valid driver's license and ability to travel between various locations.
Physical Requirements:

Ability to perform tasks involving standing, walking, sitting, typing, reaching, bending, and lifting up to 25 pounds.



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