Technical Support Specialist
4 weeks ago
Remote Work Opportunity:
Johnson Controls is seeking a highly skilled Technical Support Specialist to join our team. As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.
Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.
Key Responsibilities:
- Provide technical support for BE products to Field Sales and Service channels, as well as internal PTS Engineers/Organizations on a global basis.
- Assist with department operations and create technical service bulletins, service letters, and updates to the Solutions Database.
- Provide input and feedback to maintain high-quality product service literature.
- Must be proficient in troubleshooting the refrigeration cycle and electrical components.
Requirements:
- Bachelor's Degree in Engineering or a related Technical/Scientific field.
- Minimum of eight (8) years' of hands-on technical experience and troubleshooting with a knowledge of centrifugal and industrial BE products.
- Proficiency in Microsoft Suite Applications and Internet software.
Johnson Controls is an equal employment opportunity and affirmative action employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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