IT Support Specialist
4 weeks ago
At BDG Dental Services, we're seeking a skilled IT Specialist to join our team. As a key member of our technical support team, you'll be responsible for providing critical tech support across our dental offices.
Key Responsibilities:
- Provide responsive support to team members via email, phone, or in person.
- Troubleshoot hardware, software, and networking issues.
- Install, modify, and repair computer systems and software.
- Communicate with the IT Manager on unresolved issues and potential system improvements.
- Ensure compliance with IT security procedures.
- Maintain inventory of hardware and software.
- Assist in training staff on dental practice platforms and IT tools.
Qualifications:
- 2-4 year degree in Information Technology or related field.
- 2-3 years of IT support experience in a professional environment; healthcare experience preferred.
- CompTIA A+ certification required.
- Experience with server and network administration (Active Directory, DNS, VOIP, TCP/IP).
- Knowledge of security protocols (firewalls, VPNs, anti-virus software).
Why BDG Dental Services?
- Comprehensive Health Benefits (Medical, Dental, and Vision Insurance)
- 401K Retirement Plan
- Paid Time Off & Paid Holidays
- Nevada Paid Leave
- Career Advancement Opportunities
- BDG University: Continued Education & Ongoing Training
- Strong Business Support Team
- Exciting Company Events & Community Outreach Initiatives
What We Offer:
- Ongoing training through BDG University
- Career growth opportunities
- Participation in exciting company events
Apply today to begin your rewarding career with BDG Dental Services
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