Technical Operations Manager

2 weeks ago


Chicago, Illinois, United States Request Technology, LLC Full time

NO SPONSORSHIP

Position: Manager, End User Computing / Exchange / O365

SALARY: $160k-$170K plus 15% bonus

Location: Chicago

This role requires a hands-on leader with over 7 years of experience in backend Microsoft 0365, Microsoft Exchange, Microsoft Intune, WiFi, Zoom video conferencing, and VOIP services. The ideal candidate will possess a solid understanding of cloud-based infrastructure and risk management controls, particularly in relation to email security, email flow design, and mail hygiene.

Key Responsibilities:

  • Lead and mentor a skilled team of engineers, ensuring the delivery of high-quality IT solutions.
  • Formulate both short-term and long-term strategies for achieving system objectives in collaboration with technical and business stakeholders.
  • Design and implement secure and efficient utilization strategies for Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing.
  • Oversee the planning, deployment, and management of cloud-based IT infrastructure, ensuring optimal performance and security.
  • Work closely with cross-functional teams to translate business needs into effective technical solutions.
  • Maintain productive relationships with vendors to ensure alignment with organizational requirements.
  • Establish and enforce IT policies and best practices, ensuring compliance with industry standards.
  • Manage technology projects from inception to completion, ensuring they are delivered on time and within budget.
  • Identify and eliminate barriers to enhance end-user technology experiences.
  • Collaborate with team members and subject matter experts to pinpoint process inefficiencies and areas for improvement.
  • Assess the impact of process changes on risks and controls.

Qualifications:

  • Proven experience in managing cloud infrastructure, virtualization, networking, and security within the Microsoft technology ecosystem.
  • Experience with hybrid cloud environments.
  • Strong understanding of Agile methodologies and project management practices.
  • Experience in managing systems related to email security, email flow design, and eDiscovery.
  • Proficient in supporting enterprise Windows Server environments (2012R2, 2016, and 2019).

Education and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • A minimum of 7 years of hands-on experience managing Microsoft environments.
  • At least 5 years of direct experience with Active Directory and Azure.
  • Minimum of 3 years of hands-on experience with Microsoft Exchange and Group Policy.
  • At least 3 years of experience with Microsoft O365 and Intune.


  • Chicago, Illinois, United States Forbes Technical Consulting Full time

    Job Summary:We are seeking a highly skilled Cybersecurity Operations Manager to join our team at Forbes Technical Consulting. As a key member of our security operations team, you will be responsible for overseeing the administration of our security infrastructure, including firewalls, cloud security, data loss prevention, logging and SIEM, antivirus, and...


  • Chicago, Illinois, United States Mapletree Full time

    Assistant Manager for Regional Technical and Asset ServicesPosition OverviewOversee the upkeep, repair, and enhancement of mechanical and electrical systems within facilities.Coordinate with service providers for corrective actions and M&E improvement initiatives.Key ResponsibilitiesDevelop and implement preventive maintenance strategies for all mechanical...


  • Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...


  • Chicago, Illinois, United States Diamond Technical Services Full time

    Become a Key Player as Director of Engineering OperationsCompany: Diamond Technical ServicesLocation: Bolingbrook, ILType: Full-timeAbout Us: Diamond Technical Services stands at the forefront of the engineering sector, delivering exceptional technical solutions across diverse industries. Our commitment to excellence and customer satisfaction drives our...


  • Chicago, Illinois, United States Mapletree Full time

    Assistant Manager for Technical and Asset OperationsPosition OverviewOversee the upkeep, repair, and enhancement of mechanical and electrical systems within facilities.Coordinate with service providers for maintenance tasks and system upgrades.Key ResponsibilitiesEstablish and implement preventive maintenance strategies for all mechanical and electrical...


  • Chicago, Illinois, United States Parallel Partners Full time

    Technical Operations Specialist in Trading A leading proprietary trading firm is in search of a skilled and proactive Technical Operations Specialist to enhance its technology team.The ideal candidate will possess a strong enthusiasm for systems management, encompassing hardware, networking, and software deployment, automation, and tool development.This role...


  • Chicago, Illinois, United States Diamond Technical Services Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Operations Leader to join our executive team at Diamond Technical Services. The ideal candidate will be a visionary leader with a strong technical background and a proven track record of managing engineering teams and projects.Key Responsibilities:Lead and manage the engineering...


  • Chicago, Illinois, United States Parallel Partners Full time

    Technical Operations Specialist in Trading A leading proprietary trading firm is in search of a dedicated and skilled Technical Operations Specialist to enhance its technology team.The ideal candidate will possess a strong enthusiasm for systems, encompassing hardware, networking, and software development, deployment, automation, and tooling.This role is...


  • Chicago, Illinois, United States Algo Capital Group Full time

    Technical Operations Engineer for TradingAlgo Capital Group is on the lookout for a dedicated and proficient Technical Operations Engineer to enhance its trading support team. In this essential position, the engineer will play a pivotal role in maintaining the integrity of the trading environment, offering expert technical assistance for trading platforms...


  • Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Operations Specialist to join our team at the Metropolitan Water Reclamation District of Greater Chicago. As a key member of our operations team, you will be responsible for performing technical tasks related to the maintenance and operation of our sewage treatment plant.Key...


  • Chicago, Illinois, United States Parallel Partners Full time

    Technical Operations Engineer - Trading Sector Expertise Needed Parallel Partners is on the lookout for a dedicated and skilled Technical Operations Engineer to enhance our technology team. This role is pivotal in ensuring the seamless operation of our electronic trading systems.The ideal candidate will possess a deep enthusiasm for systems management,...


  • Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust is a prestigious financial institution, recognized globally and listed among the Fortune 500, with a rich history dating back to 1889.We take pride in delivering innovative financial solutions and expert guidance to the world's most successful individuals, families, and institutions, upholding our core values of service,...


  • Chicago, Illinois, United States PHMG Careers Full time

    Position: Manager of Technical Implementations Location: Chicago - Hybrid working Working Hours: 8:45am - 5:15pm Monday-Friday (Flexibility for collaboration with international teams) Compensation: $57,000 base salary + $63,350 OTE The Manager is tasked with overseeing the daily functions within PHMG's Technical Implementation division, ensuring that all...


  • Chicago, Illinois, United States Polestar Full time

    Job OverviewAt Polestar, we redefine the automotive landscape by embracing innovation in every aspect of our operations. We are in search of a skilled, innovative, and hands-on professional to leverage their technical knowledge in supporting our service point network.Overview of the RoleThe Technical Operations division at Polestar includes Service Point...


  • Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in aviation history. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations worldwide with...


  • Chicago, Illinois, United States Crown Holdings Full time

    Job TitleManager, Technical ServicePlant/LocationChicago, IL 60290 US (Primary)Des Moines, IA 50301 USDubuque, IA 52001 USMilwaukee, WI 53201 USMinneapolis, MN 55401 USOshkosh, WI 54901 USJob TypeSalaryCategoryField ServiceCareer LevelManagerEducationBachelor's DegreeJob AccountabilitiesCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings,...


  • Chicago, Illinois, United States Atomic Hospitality Full time

    Job OverviewAtomic Hospitality is seeking a highly skilled and experienced Sales and Technical Operations Manager to join our team. This role will be responsible for selling audio visual production services to corporate and social event clients, increasing department revenue, and contributing to the leadership and execution of on-site audio visual...


  • Chicago, Illinois, United States Epsilon Full time

    Job DescriptionIn this role you will represent the central intake team that manages onboarding projects. This includes the project and process management for onboarding functions along with management of the platform delivering the project tracking. This role includes the creation of scripts to achieve automated execution of some tasks. The platform used to...


  • Chicago, Illinois, United States Amazon Full time

    About the RoleThe AWS Marketing Customer Experience team is on the lookout for an accomplished Technical Program Manager who will take charge of comprehensive program duties for cross-functional technology initiatives aimed at delivering exceptional outcomes.Key ResponsibilitiesTransform business needs into detailed specifications suitable for technical...