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Customer Service Ambassador

2 months ago

Rapid City, South Dakota, United States Midwest Outdoor Resorts Full time
{"h1": "Customer Service Representative", "p": "At Midwest Outdoor Resorts, we are seeking a highly skilled Customer Service Representative to join our team. This is a full-time position that requires excellent communication and problem-solving skills.

Responsibilities:

* Provide exceptional customer service to our members, responding to their inquiries and resolving any issues they may have.
* Assist with reservations and general questions about membership benefits.
* Develop a thorough understanding of our membership types and affiliate programs.
* Document all interactions with members in our member software.
* Take reservation calls for all of our camping resorts.
* Participate in membership events and provide information about our products and services.

Requirements:

* Excellent listening and communication skills.
* Friendly and approachable demeanor.
* Ability to remain calm and composed under stressful situations.
* Strong attention to detail.
* Ability to manage interruptions and prioritize tasks.

What We Offer:

* Competitive hourly rate of $10.00.
* Eligibility for benefits, including health, dental, vision, and 401K.
* Opportunity to learn all aspects of the company.

COVID-19 Considerations:

* Social distancing practices are in place to ensure the safety of our employees and guests.
* Employees are self-screening for symptoms and common surfaces are being disinfected regularly.
* We are following CDC guidelines to ensure a safe working environment.
"}