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Medical Support Specialist

2 months ago

East Hartford Connecticut, United States Concentra Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.

Key Responsibilities
  • Perform routine medical and testing procedures under direct supervision of the treating clinician.
  • Support in other areas of the facility as needed, including registration and referral management.
  • Deliver one-on-one patient care while thriving in a fast-paced environment.
  • Ensure every patient receives quality clinical care and an excellent patient experience.
Responsibilities
  • Medical Procedures:
    • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
    • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
    • Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
    • Assist providers during examination and treatment.
  • Administrative Tasks:
    • Responsible for performing routine medical procedures as ordered by treating clinician.
    • Triage emergent patients as needed.
    • Prepare and assist clinician with procedure set up and injury care.
    • Apply bandages, dressings, and splints as ordered by the treating clinician.
    • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations.
  • Quality Assurance and Maintenance:
    • Complete quality assurance activities on equipment and medical devices.
    • Maintain supplies, clean rooms, and equipment.
    • Stock exam rooms.
    • Maintain and operate all medical devices and equipment, including calibration and record keeping.
  • Communication and Teamwork:
    • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
    • Keep patients informed of expected wait times during all aspects of the center visit.
    • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
    • Ensure accuracy in documentation.
    Requirements
    • Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations).
    • Job-related experience: customarily has at least six months or more of medical assistant experience.
    • Knowledge of medical procedures and medical terminology.
    • Working knowledge of occupational medicine requirements (state specific) preferred.
    Benefits
    • 401(k) Retirement Plan with Employer Match.
    • Medical, Vision, Prescription, Telehealth, & Dental Plans.
    • Life & Disability Insurance.
    • Paid Time Off & Extended Illness Days Offered.
    • Colleague Referral Bonus Program.
    • Tuition Reimbursement.
    • Commuter Benefits.
    • Dependent Care Spending Account.
    • Employee Discounts.