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Family Support Specialist

1 month ago

East Orange, New Jersey, United States Family Support Organization of Essex County Full time
Job Summary

We are seeking a highly motivated and compassionate Family Support Specialist to join our team at the Family Support Organization of Essex County. As a Family Support Specialist, you will play a vital role in providing face-to-face support, education, and advocacy to parents and caregivers of children involved in the New Jersey Children's System of Care.

Key Responsibilities
  • Build and maintain supportive relationships with caregivers assigned by referral through the Children's System of Care.
  • Provide support, education, and advocacy to address family's needs.
  • Conduct Family Assessment of Strengths and Needs at intervals and create a plan of action with caregivers to address their identified needs.
  • Educate caregivers on the roles of members of the Child Family Team within Children's System of Care.
  • Assist and encourage families with expressing their needs at meetings, such as Child Family Team meetings, court hearings, and Child Study Team meetings.
  • Educate caregivers and their families on the Wraparound values and principles and assist in the identification of natural supports who can serve on their Child Family Team.
  • Document each caregiver encounter in the agency's defined system of record.
  • Attend training at least 4 times per calendar year on topics related to job specific activities upon approval.
Requirements
  • Bilingual a plus - Spanish, Portuguese, and French Creole.
  • A family partner is, or has been, the parent or primary caregiver of a child with emotional, behavioral, mental health, substance use, intellectual, and developmental challenges who has successfully navigated a child-serving system on behalf of the child.
  • Must have excellent oral and written communication skills.
  • Must be able to express ideas clearly and be able to explain concepts to others with a command of oral and written English language.
  • Must demonstrate the ability to cooperate with strong decision-making skills and the ability to work for and with others.
  • Must be able to respond with a sense of urgency to accomplish tasks with attention to detail.
  • Must be able to identify oneself in a professional manner in all situations.
  • Must be able to identify problems/issues and to creatively solve them.
  • Must be proficient in computer skills in Microsoft Office (Word, Excel, and Outlook).
  • Must have a valid NJ Driver's license and a reliable vehicle with insurance.
  • Must be able to do home visits throughout Essex County, NJ.