Medical Assistant
1 week ago
We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.
The OpportunityAs a Medical Assistant - Lab Services Specialist, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey. You'll work closely with our diverse team of providers and administrative assistants to provide venipuncture and other clinical support services. You'll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients.
Key Responsibilities- Provide best-in-class venipuncture services for patients of all ages
- Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
- Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life
- Active Medical Assistant certification from NHA, AAMA, NCCT, or the AMT
- Graduated from an accredited postsecondary Medical Assistant program or completion of relevant Medical Assistant training by any branch of the armed forces
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams
- A proven ability to display confidence and instill trust during the collection process
- A proven track record of persisting through change and learning quickly and effectively
We offer a comprehensive benefits package, including paid sabbatical, employee assistance program, competitive medical, dental, and vision plans, free One Medical memberships, pre-tax commuter benefits, and PTO cash outs. We're committed to fair and equitable compensation practices and offer a total compensation package that includes benefits.
We're an equal opportunity employer and encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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