**Lead Team Member**, **Team Manager**, **Operations Manager**, **Business Development Manager**, **Service Manager**

6 days ago


Wayne, Pennsylvania, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and experienced Team Manager to join our team at Massage Envy Wayne. As a Team Manager, you will be responsible for leading a team of professionals to deliver an exceptional experience to our clients.

Key Responsibilities:

  • Operational Management: Manage all operational aspects of the business, including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, and ensuring compliance with all laws.
  • Team Development: Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
  • Customer Service: Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
  • Business Growth: Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.

What We Offer:

  • Competitive Compensation: Competitive base pay plus bonuses and commissions.
  • Benefits: Health insurance, matching 401(k), paid time off for full-time employees, employee referral bonus program, employee assistance program, and a flexible schedule for a better work-life balance.
  • Professional Development: In-depth product and service training, leadership training and development, and a caring community that strives to celebrate individuality and share knowledge.

Requirements:

  • Leadership Experience: Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
  • Communication Skills: Be a natural leader who can build relationships while motivating, coaching, and supporting a team.
  • Problem-Solving Skills: Can have tough conversations in a professional and constructive manner.
  • Culture Building: Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Salary: $40,000-$50,000



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