In-Room Dining Operations Manager
2 days ago
Overview:
We are seeking a highly skilled and detail-oriented In-Room Dining Assistant Manager to oversee the daily operations of our In-Room Dining service. The ideal candidate will ensure exceptional product quality and guest satisfaction while upholding the Casa Tua standards and philosophy.
Key Responsibilities:
- Operational Management: Efficiently manage daily In-Room Dining operations, ensuring high standards of product quality and guest satisfaction.
- Service Excellence: Uphold Casa Tua's service standards to guarantee an exceptional guest experience.
- Menu Knowledge: Maintain comprehensive knowledge of the Food and Beverage menu, including item descriptions and allergen information.
- Manual Development: Revise, develop, and create service manuals to ensure that service remains elegant and precise.
- Scheduling: Oversee and manage In-Room Dining staff scheduling to ensure adequate coverage and operational efficiency.
- Team Leadership: Effectively manage a diverse team, including Reservationists, Order Takers, Prep Assistants, and Supervisors.
- Inventory Management: Conduct daily inventory checks and manage stock levels to support seamless operations.
- Station Setup: Ensure each service station is properly set up and maintained.
- Ad Hoc Projects: Participate in various projects to enhance the In-Room Dining service.
About Casa Tua:
Casa Tua is a renowned hospitality brand that values exceptional service and quality. We are committed to providing an unforgettable experience for our guests. If you are passionate about delivering outstanding service and are looking for a challenging role, please consider joining our team.
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