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Restaurant Dining Room Manager

2 months ago

New York, New York, United States Ai Fiori Full time
About Us

Ai Fiori, a highly-acclaimed Wine Spectator Grand Award-Winning restaurant, is seeking a professional and passionate Restaurant Dining Room Manager to lead our team. As part of Altamarea Group, a global hospitality firm with 15 restaurants worldwide, we offer a unique opportunity to work with high-quality Italian cuisine and wine/spirits, and a dedicated operations team committed to developing talent.

Responsibilities
  • Train and Develop Staff: Motivate and train all staff, with a focus on the Front Door team, to deliver exceptional service.
  • Shift Management: Organize, supervise, and execute shifts during breakfast and lunch, including scheduling and staff supervision.
  • Service Excellence: Deliver superior service and optimize the client dining experience on a daily basis.
  • Team Coordination: Coordinate daily team briefings on menu changes, service standards, and team acknowledgements.
  • Cleanliness and Setup: Monitor cleanliness and setup within the restaurant.
Essential Duties
  • Restaurant Technology: Adept with all restaurant technology, including reservation management, POS, purchasing, and labor-management.
  • Business Acumen: Demonstrate creativity and a commitment to brand success, driving business while improving quality and guest retention.
  • Customer Service: Perform a high level of customer/guest service and guest interaction by exhibiting a friendly personality and engaging guests consistently.
  • Health and Safety: Ensure compliance with health and safety regulations in the dining area.
  • Administrative Duties: Perform administrative duties such as inventory and purchasing.
Qualifications
  • Effective Communication: Effective, respectful, and clear communication skills to staff members, management, and guests.
  • Service Experience: Strong background in fine dining, ideally Michelin-level service, experience as a Maitre'd, and/or knowledge of service standards.
  • Leadership Skills: Ability to train, motivate, and support restaurant staff.
What We Offer
  • Comprehensive Benefits: Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families.
  • Paid Time Off: Paid Time Off (progressive with tenure).
  • Career Development: Career Development and Growth Opportunities.
  • Employee Perks: Employee Dining Discount at All Altamarea Group Restaurants.
  • Retirement Plan: 401(k) Plan (one year from date of hire).