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Guest Arrival Ambassador

2 months ago

Des Moines, Iowa, United States Marriott International Inc Full time

Job Summary

We are seeking a skilled Guest Arrival Expert to join our team at Marriott International Inc. As a Guest Arrival Expert, you will be responsible for delivering exceptional guest experiences from arrival to departure. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

Key Responsibilities

  • Provide warm and welcoming experiences to guests upon arrival and departure
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records
  • Share knowledge of the local area and recommend attractions and activities to guests
  • Collaborate with colleagues to ensure seamless guest experiences

Requirements

  • High school diploma or equivalent required
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

About Marriott International Inc

Marriott International Inc is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to delivering exceptional guest experiences and creating memorable moments for our guests. As a Guest Arrival Expert, you will be part of a dynamic team that is passionate about hospitality and dedicated to excellence.