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Guest Experience Ambassador

1 month ago

Des Moines, Iowa, United States Marriott International Inc Full time
Job Summary

As a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional service to our guests. This role requires a high level of initiative, as you will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay. You will be processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

Key Responsibilities

Create a safe work place by following company policies and procedures
Maintain confidentiality and protect company assets
Uphold quality standards and ensure your uniform, personal appearance, and communications are professional
Be on your feet and moving around (stand, sit, or walk for an extended time) and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None