Security Officer I

1 month ago

Des Moines, Iowa, United States Edmundson Art Foundation dba Des Moines Art Center Full time
Job Summary

The Security Officer I is responsible for safeguarding and protecting all assets, personnel, students, visitors, and guests to the Des Moines Art Center's facilities. This role requires excellent internal and external customer service skills, as well as the ability to work in a dynamic and event-driven environment.

Key Responsibilities
  • Protection of Assets and Personnel
    • Provide security for galleries, public spaces, studios, meeting rooms, offices, storage areas, and traffic corridors.
    • Maintain situational awareness at all times to mitigate vulnerabilities and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property.
    • Observe artwork and galleries in assigned areas of responsibility for condition changes and report inconsistencies to the Director of Security and Visitor Experience or a Lead Officer.
  • Internal and External Customer Service
    • Respectfully remind visitors of rules, regulations, and proper conduct while in the museum.
    • Generate excitement about and interest in the Art Center by providing visitors with information on the Art Center's programs and activities.
    • Uphold the Art Center's commitment to inclusivity and accessibility.
Requirements
  • Dependability, flexibility, and adaptability in a dynamically moving and event-driven environment.
  • Ability to focus on solving conflict, not blaming; maintaining confidentiality; listening to others without interrupting; keeping emotions under control and remaining open to others' ideas and trying new things.
  • Must be able to solve problems and respond quickly and calmly in stressful situations.
  • Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time.
  • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions.
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed.
  • Ability to understand and effectively communicate verbally, and with appropriate body language.
  • Must be 18 years of age or older.
  • After successfully passing a 90-day probationary period, a Security Officer I is eligible to apply for Security Officer II.
Work Environment

This position will routinely require a schedule of 25-27 hours per week. Work is typically inside, in a climate-controlled environment with light background noise. Shift times may vary to meet the museum's requirement to staff the facilities during open hours and to staff private events. Work requires long periods of sustained standing.

Physical Factors
  • Sitting/Standing/Walking: Approximately 95% of time is spent standing or moving around work areas. Balance of times (approximately 5%) is spent seated.
  • Speaking/Hearing: Clear dictation is required for activities which demand detailed or important instructions spoken to others accurately, clearly, or quickly. Adequate hearing is necessary for effective communication with visitors.
  • Vision: Corrected vision close to 20/20 is necessary to inspect artwork and gallery conditions.
  • Lifting/Carrying/Pushing/Pulling: The ability to lift and carry weights that may exceed 20 pounds.
  • Stooping/Kneeling: The ability to stoop and kneel is necessary for performing inspections.
  • Reaching/Handling: Good manual dexterity is necessary for radio use and handling of keys and doors.
Equipment Used
  • Two-way radios
  • Keys
  • Emergency equipment as needed
Equal Opportunity Employment Statement

The Art Center is dedicated to equal employment and advancement opportunities. It is the Art Center's policy to hire and promote qualified individuals based on their interest, aptitude, and qualifications, and without regard to age; creed; disability or genetic information; ethnicity, national origin, race, or skin color; gender, gender expression, gender identity, sex, or sexual orientation; religion; veteran status; or any other protected group under applicable Federal, State, or Local law.

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