Administrative Support Specialist III

5 days ago


Los Angeles, California, United States TeleSolv Consulting Full time

TeleSolv Consulting is a leading provider of professional and administrative services to public and private organizations with global operations.

About the Role

We are seeking an experienced General Clerk III to join our team. As a key member of our staff, you will play a crucial role in ensuring the smooth operation of our daily activities.

This exciting opportunity enables you to have a Tier 4 Clearance, allowing you to work with the Federal Government.

Key Responsibilities
  • You will be responsible for greeting and checking-in applicants, verifying their identity, and confirming they have the required documents.
  • You will determine customer needs, answer general inquiries, and ensure the check-in process is performed in a timely manner.
  • Maintain accessible, up-to-date written information on program requirements, enrollment processes, and other relevant materials.
  • You will notify the Government inspection staff of any information that could adversely affect a person's application for acceptance into the program.
  • Check applicant-supplied information by accessing government databases.
  • Provide performance reports and compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
  • Schedule interview appointments in the Trusted Traveler Programs Internal.
  • Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment, and termination.
  • Assist the public with membership card activation.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a motivated individual who enjoys working with people, we encourage you to apply.

Estimated Salary: $45,000 - $60,000 per annum.



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