Restaurant Shift Leader

1 week ago


Plano, Texas, United States Shake Shack Full time

Embrace Excellence with Us

At Shake Shack, we strive to create an exceptional workplace where our team, guests, and community thrive together. Our culture is centered around positivity and commitment to our core values, which guide us in everything we do.

Position Overview: Shift Manager

Shake Shack, a contemporary burger establishment, is renowned for its classic offerings such as burgers, fries, hot dogs, and frozen custard. As we continue to expand, we are on the lookout for a dedicated Shift Manager who is passionate about service and leadership.

This role is perfect for individuals with a minimum of one year of supervisory experience in the food service industry. We offer a clearly defined career progression known as the Shacksperience, which outlines a pathway to success for every team member. Our environment fosters growth and learning, and we recognize those who meet and exceed our performance standards.

Benefits of Joining Us:

  • Opportunities for career advancement as we grow
  • Up to 40 hours of work per week with performance-based bonuses
  • Comprehensive 8-week training program
  • Health benefits including medical, dental, and vision insurance
  • 401K plan with company contributions
  • Generous paid time off starting at three weeks
  • Opportunities to engage in charitable initiatives

Key Qualifications:

  • Minimum of one year of leadership experience in a restaurant setting
  • Food Safety Certification as per local regulations
  • Strong problem-solving abilities
  • Excellent communication skills, both written and verbal

Core Responsibilities:

  • Oversee daily operations to ensure excellence at the Shack.
  • Manage service flow to uphold the highest standards of safety, cleanliness, quality, and efficiency.
  • Build and lead a high-performing team of hourly staff.
  • Handle operational support tasks including purchasing, receiving, and inventory management.
  • Ensure compliance with all relevant regulations and standards.

About Shake Shack

Originating from a hot dog cart in New York City, Shake Shack was founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group. Our commitment to quality food and community engagement has been at the heart of our journey. As we expand our presence both nationally and internationally, we remain dedicated to our mission of providing high-quality food served with exceptional hospitality.

Shake Shack is an Equal Opportunity Employer
We welcome applications from all qualified individuals without regard to race, color, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, military, and veteran status.



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