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Restaurant Shift Supervisor

2 months ago

Plano, Texas, United States Shake Shack Full time

Stand For Something Good With Us

At Shake Shack, we strive to create an enjoyable work environment that fosters teamwork, community engagement, and a commitment to excellence. Our team members thrive in a positive atmosphere where we uphold the philosophy of 'Standing for Something Good.'

Position Overview: Shift Manager

Shake Shack is a contemporary burger establishment offering a variety of classic dishes, including burgers, fries, hot dogs, frozen custard, and beverages. As we continue to expand, our leadership team plays a crucial role in our ongoing success. We are in search of a dedicated and spirited Shift Manager who is passionate about delivering exceptional service.

This role presents a fantastic opportunity for individuals with a minimum of one year of supervisory experience in the food service industry. We emphasize what we call the Shacksperience: a structured pathway to success for every team member. From entry-level positions to management roles, we believe in empowering our employees through knowledge and experience. Our environment promotes growth and learning, and we recognize those who achieve and surpass our performance standards.

Benefits of Working With Us:

  • Career advancement opportunities as we grow
  • Up to 40 hours of work per week plus performance-based bonuses
  • Comprehensive 8-week training program
  • Health benefits including medical, dental, and vision coverage
  • 401K retirement plan with company contributions
  • Generous paid time off starting at three weeks
  • Opportunities for community involvement and charitable contributions

Qualifications:

  • Minimum of one year of experience in a supervisory role within the food service sector
  • Food Safety Certification as required by local regulations
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills

Key Responsibilities:

  • Oversee daily operations to ensure excellence in service.
  • Manage service flow to maintain high standards of safety, cleanliness, quality, and efficiency.
  • Build and lead a high-performing team of hourly staff.
  • Handle operational support tasks such as purchasing, receiving, and inventory management.
  • Ensure compliance with relevant labor laws and health regulations.

About Shake Shack

Originating from a hot dog cart in New York City, Shake Shack was founded by Danny Meyer, the CEO of Union Square Hospitality Group. The success of the cart led to the establishment of a permanent location, marking the beginning of our journey. With a foundation in fine dining and community service, we are dedicated to providing high-quality food accompanied by exceptional hospitality. Our team members enjoy a supportive work environment that aligns with our core belief of 'Standing for Something Good.'

Shake Shack is an Equal Opportunity Employer

We welcome applications from all qualified individuals without regard to race, color, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, military, or veteran status.