Restaurant Operations Manager

4 days ago


Plano, Texas, United States Shake Shack Careers Full time

About Shake Shack Careers

We are a modern day 'roadside' burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we 'Stand for Something Good.'

Job Summary

We are seeking a positive and enthusiastic Shift Manager who loves to serve and lead a high-performance team. As a Shift Manager, you will be responsible for leading the day-to-day operational excellence of the Shack, managing the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.

Key Responsibilities

  • Lead the day-to-day operational excellence of the Shack.
  • Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
  • Help build and lead high-performance teams of hourly Team Members.
  • Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
  • Ensure compliance with wage and hour, EEO, Department of Health, etc.

What We Offer

  • Career opportunities in a growing company.
  • Up to 40-hour work week + quarterly performance bonuses.
  • 8-week hands-on training program.
  • Medical, dental, and vision insurance.
  • 401K plan with company match.
  • Paid time off (3 weeks to start).
  • Charitable opportunities to give back.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills.
  • Effective communication skills, both written and verbal.

About Us

Shake Shack is a modern day 'roadside' burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our roots in fine dining and giving back to the community, we are committed to high-quality food served with a high level of hospitality.



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