Guest Services Representative

4 days ago


Kansas City, Missouri, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a key member of our sales department, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming environment for our guests, and supporting the administrative functions of the sales team.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Manage the front desk, handling phone calls, messages, and guest requests with a high level of accuracy and attention to detail.
  • Assist with administrative tasks, including data entry, report generation, and maintaining accurate records.
  • Collaborate with the sales team to ensure seamless communication and a positive guest experience.
  • Maintain a clean and organized workspace, adhering to company standards and safety protocols.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Previous customer service experience is highly desirable, and a high school diploma or equivalent is required. Intermediate skills in Microsoft Office products are also necessary.

What We Offer

Hendrick Automotive Group is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and a chance to make a real difference in the lives of our guests.



  • Kansas City, Missouri, United States Springhill Suites Kansas City Plaza Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Springhill Suites Kansas City Plaza. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Provide warm and welcoming...


  • Kansas City, Missouri, United States KMG Hotels Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites by Marriott at World's of Fun. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time

    Job Title: Guest Services RepresentativeWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hampton Inn & Suites Kansas City Downtown-Crossroads. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a Guest Services Representative, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming experience for our guests, and supporting the sales and service teams in...


  • Kansas City, Missouri, United States Springhill Suites Kansas City Plaza Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Springhill Suites Kansas City Plaza. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • Kansas City, Missouri, United States Raymond Management Full time

    Welcome to Raymond Management Company, where we pride ourselves on our strong, team-based culture. Our hotel is part of a portfolio of award-winning hotels across the U.S., and we're committed to providing exceptional service to our guests. As a Guest Service Representative, you'll be the face of our hotel, providing information to guests about the local...


  • Kansas City, Missouri, United States Raymond Management Full time

    Welcome to Raymond Management Company, where we pride ourselves on our strong, team-based culture. Our hotel is part of a portfolio of award-winning hotels across the U.S., and we're committed to providing exceptional service to our guests. As a Guest Service Representative, you will be responsible for providing information to guests about the local area,...


  • Kansas City, Missouri, United States Raymond Management Full time

    **About Us**We are a dynamic and team-oriented hotel company, Raymond Management, where we value our teammates and strive to provide exceptional guest experiences.**Job Summary**We are seeking a skilled Guest Service Representative to join our Front Desk team. As a key member of our team, you will be responsible for promoting our 100% Satisfaction Guarantee,...


  • Kansas City, Missouri, United States Raymond Management Full time

    **About Us**We are a dynamic and growing hotel company, Raymond Management, dedicated to providing exceptional guest experiences. Our team-based culture is built on respect, appreciation, and a commitment to excellence.**Job Summary**We are seeking a highly motivated and customer-focused Guest Service Representative to join our front desk team. As a key...


  • Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hampton Inn & Suites Kansas City Downtown-Crossroads. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide...


  • Kansas City, Missouri, United States Habitat for Humanity of Kansas City Full time

    Job SummaryAs a Guest Services 1 Representative at Habitat for Humanity of Kansas City, you will play a vital role in supporting our mission of building homes, communities, and hope through affordable housing solutions. You will represent our organization by interacting with guests, donors, and volunteers in our retail store.ResponsibilitiesParticipate in...


  • Kansas City, Missouri, United States Raymond Management Full time

    We are a dynamic and growing hospitality company, Raymond Management, that values a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.Our hotel is part of a portfolio of award-winning hotels across the U.S.,...


  • Kansas City, Missouri, United States Habitat for Humanity of Kansas City Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Services 2 Representative to join our team at Habitat for Humanity of Kansas City. As a key holder, you will be responsible for ensuring the smooth operation of our retail store, interacting with guests, and leading a team of volunteers.ResponsibilitiesConduct cycle counts to ensure...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at BMW of Kansas City South. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests, providing administrative support, and maintaining accurate records of customer traffic...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at BMW of Kansas City South. As a key member of our sales department, you will be responsible for providing exceptional guest experiences, ensuring a friendly and receptive environment, and supporting administrative functions.Key...


  • Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hampton Inn & Suites Kansas City Downtown/Crossroads. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.About the RoleProvide...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at BMW of Kansas City South. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests and providing administrative support through accurate recording of customer traffic and production of reports...


  • Kansas City, Missouri, United States NASCAR Full time

    Job Title: Guest Services Representative Event StaffWe are seeking enthusiastic and friendly individuals to join our team as Guest Services Representatives at Kansas Speedway. As a Guest Services Representative, you will be responsible for handling front-facing duties, interacting with guests, and providing exceptional customer service.Key...


  • Kansas City, Missouri, United States Habitat for Humanity of Kansas City Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Services 2 Representative to join our team at Habitat for Humanity of Kansas City. As a key member of our retail store team, you will play a crucial role in supporting our mission to provide affordable housing and critical home repair solutions to families in our...


  • Kansas City, Missouri, United States Pilot Company Full time

    Job Title: Lead Guest Services RepresentativePilot Company is a leading travel center network with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...