Guest Service Representative
1 week ago
We are seeking a highly skilled Guest Service Representative to join our team at Springhill Suites Kansas City Plaza. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.
Key Responsibilities:- Provide warm and welcoming service to guests, ensuring a smooth check-in and check-out process
- Respond to and resolve guest requests in a timely and professional manner
- Process payments and handle guest billing
- Provide guests with information about hotel amenities, services, and local attractions
- Run daily reports and maintain accurate records
- Professional demeanor and excellent communication skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
- Ability to maintain confidentiality and handle sensitive information
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Guest Service Representative
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Kansas City, Missouri, United States Springhill Suites Kansas City Plaza Full timeJob Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Springhill Suites Kansas City Plaza. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...
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