Guest Service Representative

1 week ago


Kansas City, Missouri, United States Raymond Management Full time

We are a dynamic and growing hospitality company, Raymond Management, that values a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.

Our hotel is part of a portfolio of award-winning hotels across the U.S., known for their exceptional service and commitment to excellence.

As a Guest Service Representative, you will be responsible for:

  • Providing information to guests about hotel services and amenities.
  • Closing and balancing all hotel accounts and direct bills.
  • Handling guest check-in and check-out in an accurate and efficient manner.
  • Promoting the company's commitment to customer satisfaction.
  • Continuously promoting, communicating, and embodying the company culture.

We offer a range of benefits, including:

  • Competitive wages
  • Paid vacation and sick time
  • Affordable health, dental, and vision insurance
  • 401(k) retirement plan with company contribution
  • Team member referral program
  • Hotel discount program
  • Check-ins at 30, 60, and 90 days
  • Career growth opportunities
  • A safe and healthy work environment

Experience the difference of working with Raymond Management and join our team of dedicated professionals.



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