Desktop Support Specialist

5 days ago


Baltimore, Maryland, United States Solvere OneHouseCall Full time
Job Overview

Solvere One is seeking a highly skilled Desktop Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide Level One technical support to clients via phone, email, or chat.
  • Diagnose and resolve technical issues related to hardware, software, and network connectivity.
  • Collaborate with Network Technicians and Sr. Systems Administrators to resolve complex technical issues.
  • Communicate effectively with clients to understand their technical needs and provide solutions.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

  • Strong technical knowledge of hardware, software, and network connectivity.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Self-motivated and proactive approach to problem-solving.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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