Customer Service Representative

5 days ago


Detroit Lakes, Minnesota, United States Dahl Consulting Full time

Job Summary:

Dahl Consulting is partnering with a leading finance company to fill a permanent position for a Member Services Representative. As a key member of the team, you will provide exceptional customer service and support to members, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Assist members with transactions and cash services via phone, in-person, and drive-through
  • Provide top-notch service when handling checks, cash services, deposits, and completing member's paperwork
  • Resolve member's account problems and concerns
  • Sell valuable products and services to enhance member experience
  • Maintain accurate and detailed records of member interactions

Requirements:

  • Must be detail-oriented and organized
  • Strong customer service skills with a focus on member satisfaction
  • Basic math skills and ability to handle cash transactions
  • Experience in cash handling or as a teller is a plus, but not required
  • Experience with Microsoft Office preferred

What We Offer:

  • A competitive hourly rate of $17-19/hour
  • A comprehensive benefits package


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