Customer Service Representative
5 days ago
Job Summary:
Dahl Consulting is partnering with a leading finance company to fill a permanent position for a Member Services Representative. As a key member of the team, you will provide exceptional customer service and support to members, ensuring their needs are met and exceeded.
Key Responsibilities:
- Assist members with transactions and cash services via phone, in-person, and drive-through
- Provide top-notch service when handling checks, cash services, deposits, and completing member's paperwork
- Resolve member's account problems and concerns
- Sell valuable products and services to enhance member experience
- Maintain accurate and detailed records of member interactions
Requirements:
- Must be detail-oriented and organized
- Strong customer service skills with a focus on member satisfaction
- Basic math skills and ability to handle cash transactions
- Experience in cash handling or as a teller is a plus, but not required
- Experience with Microsoft Office preferred
What We Offer:
- A competitive hourly rate of $17-19/hour
- A comprehensive benefits package
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