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Technical Customer Service Representative

2 months ago

Haslet, Texas, United States Crimson Solutions Full time

We are seeking a skilled Technical/Commercial Customer Service Representative to join our team at Crimson Solutions' Prefabricated House Competence Center in Fulda.

Your Key Responsibilities:
  • Coordinate the customer order clarification process and serve as the primary point of contact throughout the entire process.
  • Collaborate with sales, architecture, finance, and specialist departments to schedule construction projects and ensure timely delivery.
  • Ensure planning and contractual clarity for customer houses, including cost estimates and scope of delivery adjustments.
  • Develop and discuss cost estimates with customers, adapting services to meet their needs and requirements.
Your Ideal Profile:
  • Completed commercial or technical apprenticeship or degree.
  • Professional experience in the construction industry, preferably in customer service or a similar role.
  • Strong service and customer orientation skills.
  • Excellent communication and organizational skills.
  • Solution-oriented, target group-oriented, and structured work approach.
What We Offer:

As a Technical/Commercial Customer Service Representative at Crimson Solutions, you will have the opportunity to work in a dynamic team and contribute to the success of our Prefabricated House Competence Center. If you are a motivated and customer-focused individual with a passion for the construction industry, we encourage you to apply for this exciting role.