Bilingual Customer Service Representative
7 hours ago
Florida One Insurance is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our diverse clientele, utilizing your bilingual skills to effectively communicate and resolve customer inquiries.
Key Responsibilities:
- Engage with clients through inbound and outbound calls, presenting insurance products that meet their unique needs
- Process new applications, assist with policy changes and renewals, and update client records
- Track sales metrics and follow up on leads to capitalize on opportunities
- Collaborate with the team to stay informed on new products and market trends
Requirements:
- Strong communication skills, with the ability to articulate complex insurance products
- Empathy and problem-solving skills to address client concerns and needs
- Excellent organizational skills to manage and prioritize client interactions
- A customer-centric mindset and a knack for persuasive sales techniques
About Florida One Insurance:
We are a leading insurance company committed to delivering exceptional products and services. Our diverse team is dedicated to ensuring customer satisfaction and success. We work with reputable insurance carriers to provide the best coverage at competitive rates.
What We Offer:
- A competitive salary ranging from $46,133 to $65,405 per year
- Great benefits, including Medical, Dental, Vision, Life Insurance, and Paid Time Off
Join Our Team:
If you are a motivated and customer-focused individual with a passion for service, we encourage you to apply. We look forward to welcoming you to our team
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