Customer Service Representative

8 hours ago

Miami FL USA, United States Mauricio Interiano - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in promoting our premier insurance and financial service products to customers.

Responsibilities:
  • Build and maintain strong relationships with customers, providing exceptional service and support to ensure their needs are met.
  • Employ a customer-centric approach to guide clients through our comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
  • Competitive salary plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development opportunities
  • Abundant opportunities for career advancement within our agency
  • License reimbursement
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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