Restaurant Operations Manager

9 hours ago


Detroit, Michigan, United States HMSHost Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Operations Manager to assist Branch management in executing QSR or similar restaurant management operations. The ideal candidate will have a strong background in food and beverage, cash handling, and customer service, with a minimum of 2 years of experience and 6 months of supervisory or lead experience in a restaurant or production kitchen.

Key Responsibilities
  • Assist in managing day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participate in the interview process, provide input in hiring, and recommend termination, advancement, promotion or any other status change to the GM for associates within the unit
  • Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered
  • Actively ensure all associates take all mandated rest breaks and meal periods
  • Ensure display areas are appropriately clean, stocked, and visually appealing
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintain proper security of cash at all times
  • Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM
  • Understand and perform all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
  • Place orders for individual units, receive goods, process invoices
  • Ensure that the company has most current contact information for all associates working in the restaurant
Requirements
  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Reporting Relationship and Other Important Information
  • The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position
  • The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location
  • The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times


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