Restaurant Operations Manager
3 days ago
Job Summary
As a Restaurant Manager at Marriott International, you will be responsible for overseeing the daily operations of our restaurants, bars, and room service areas. You will supervise and manage employees, maintain service and sanitation standards, and ensure that our guests receive exceptional customer service.
Key Responsibilities
Managing Day-to-Day Operations
- Supervise and manage employees to ensure seamless service delivery.
- Maintain high standards of service and sanitation in all areas of the restaurant.
- Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Leading Food and Beverage Team
- Utilize strong interpersonal and communication skills to lead, influence, and encourage your team.
- Advocate sound financial and business decision-making.
- Develop and implement training programs to improve employee knowledge and skills.
Ensuring Exceptional Customer Service
- Provide exceptional customer service and create a positive atmosphere for guest relations.
- Empower employees to provide excellent customer service.
- Handle guest complaints and concerns in a professional and timely manner.
Managing and Conducting Human Resource Activities
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identify and address employee problems or concerns.
- Ensure that employees receive ongoing training to understand guest expectations.
Additional Responsibilities
- Assist servers and hosts on the floor during meal periods and high-demand times.
- Recognize and reward good quality products and presentations.
- Supervise daily shift operations in the absence of the Assistant Restaurant Manager.
Benefits and Compensation
Marriott International offers a competitive salary range of $61,000 to $81,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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