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Restaurant Operations Manager

2 months ago


Detroit, Michigan, United States Burger King Full time
{"title": "Assistant Manager", "description": "Restaurant Operations Leadership

The Assistant Manager plays a pivotal role in driving the success of our restaurants, focusing on profitability, guest satisfaction, and team development. As a key member of the restaurant leadership team, you will support the Restaurant General Manager in managing daily operations, driving key performance outcomes, and ensuring seamless execution of our brand standards.

Key Responsibilities
  • Manage inventory costs and maintain inventory levels through regular inspections and ordering.
  • Place and receive inventory truck orders, ensuring timely delivery and minimizing stockouts.
  • Monitor and maintain a list of all restaurant assets, ensuring they are in good working condition.
  • Oversee preventative maintenance of the restaurant facility and equipment, interacting with external vendors as needed.
  • Ensure adherence to cash control and security procedures, including safe counting and cash drawer management.
  • Motivate and direct team members to deliver exceptional guest experiences, with a focus on accuracy, speed, and friendliness.
  • Provide coaching and feedback to Shift Coordinators and Team Members to enhance their skills and contribute to restaurant growth.
  • Direct the team towards efficient and accurate preparation and sale of products, meeting established speed of service guidelines.
  • Ensure the restaurant upholds operational and brand standards, maintaining a clean and welcoming environment for guests.
Requirements
  • High school diploma or equivalent required; 2 years of college preferred.
  • 1-2 years of previous quick service restaurant experience, with management experience a plus.
  • Understanding of P&L interpretation and management to drive profitability.
  • Demonstrated leadership skills and ability to motivate team members.
  • Demonstrated understanding of guest service principles and ability to deliver exceptional experiences.
  • Availability to work evenings, weekends, and holidays, with flexibility to work long and/or irregular shifts as needed.
Benefits
  • Premium competitive wage based on experience.
  • Medical and dental benefits.
  • 401(k) plan.
  • Advancement opportunities within the company.

BURGER KING is a global fast-food leader, known for serving high-quality, great-tasting, and affordable food to over 11 million guests daily. Our commitment to premium ingredients, signature recipes, and family-friendly dining experiences has defined our brand for over 50 years.

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