Operations Director
4 weeks ago
At ShipMonk, we're on a mission to revolutionize the world of e-commerce fulfillment. As an Operations Manager, you'll play a critical role in driving our growth and success.
Key Responsibilities:- Lead and Develop a Team: You'll be responsible for leading a team of 3-7 front-line supervisors and hourly associates, providing guidance, mentorship, and coaching to help them grow and succeed.
- Operational Excellence: You'll work closely with other managers to share best practices, identify areas for improvement, and implement process changes to drive safety, quality, and productivity.
- Performance Management: You'll review performance data with your supervisors, ensuring adherence to or exceeding operational goals, and taking corrective action when needed.
- Process Improvement: You'll proactively identify and lead initiatives to improve safety, quality, and productivity, and develop and implement quality control policies and continuous improvement initiatives.
- Education: Bachelor's degree highly preferred.
- Experience: 2-3 years of supervisory experience required, preferably in e-commerce, warehousing, or distribution industries.
- Skills: Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Pittston, Pennsylvania, United States ShipMonk Full time{"title": "Operations Manager", "description": "Unlock Your Potential as an Operations Manager at ShipMonkAt ShipMonk, we're on a mission to revolutionize the world of e-commerce and direct-to-consumer (DTC) fulfillment. As an Operations Manager, you'll play a pivotal role in driving business growth and personal development within our rapidly expanding...
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