Operations Director

4 weeks ago


Pittston, Pennsylvania, United States ShipMonk Full time
Operations Manager

At ShipMonk, we're on a mission to revolutionize the world of e-commerce fulfillment. As an Operations Manager, you'll play a critical role in driving business growth and personal development within our rapidly expanding network.

Key Responsibilities:
  • Lead and develop a team of 3-7 front-line supervisors and hourly associates
  • Act as the primary information source for the team, maintaining compliance and consistency
  • Mentor, train, and develop teammates for career progression and performance improvement
  • Create and maintain a safe work environment for all associates and leaders
  • Proactively identify and lead process improvement initiatives geared towards safety, quality, and productivity
Requirements:
  • Bachelor's degree highly preferred
  • 2-3 years previous supervisory experience required, preferably within e-commerce, warehousing/distribution industries
  • 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent)
  • Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation
  • Ability to manage, motivate, direct, lead, train, and develop other leaders and team members
  • Effective communication and collaboration skills
  • Demonstrated ability to exceed target goals and objectives

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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