Operations Director

4 weeks ago

Pittston, Pennsylvania, United States Chewy Full time
Operations Manager

We are seeking an experienced Operations Manager to lead our new Compounding Lab in Pittson, PA. This role will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company.

This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day.

Key Responsibilities:
Follow and ensure all safety and USP guidelines for preparation of compounded medications as described in Standard Operating Procedures.
Provide a healthy and safe work environment for associates working in the compounding laboratory.
Direct Compounding Laboratory supervisory personnel to achieve prescribed objectives, including timely processing of customer orders while maintaining the highest possible quality and lab efficiencies.
Ensure that all key performance indicators are on target for the operation, such as batches per hour, throughput, and quality/safety metrics are being met.

Requirements:
A Bachelor's Degree from an accredited University or Equivalent Experience.
5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience.
At least 4 years of management experience in Receiving, Inventory Control, Order Fulfillment and effectively leading large groups of hourly employees.
Experience with building or improving inventory management, order management, and warehouse management systems and processes.
Excitement for working in a start-up environment with high level of ambiguity and change.
Strong project management and continuous improvement skills.
Customer service obsession, with willingness to go above and beyond to satisfy customer needs.
Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership.
Proven track record to quickly adapt and drive the right results using data.
The highest levels of integrity and ethics.
Must be flexible to work weekends and Position may require travel.

Physical Requirements:
Must have visual acuity, color vision, peripheral vision, and depth perception.
Required to lift at least 25 pounds.
Must be capable to stand for long periods of time.
Technicians will work in a variety of positions and locations such as sitting, standing, squatting, kneeling, reaching, and walking; for prolonged periods of time.
Must be able to wear required PPE for long periods of time when required.
Required to use hands to handle, control, or feel objects, tools, or controls.

What We Offer:
Competitive salary and benefits package.
Opportunity to work in a dynamic and fast-paced environment.
Collaborative and supportive team environment.
Professional development and growth opportunities.
Recognition and rewards for outstanding performance.
Comprehensive training and onboarding program.
Access to state-of-the-art technology and equipment.
Flexible work arrangements and work-life balance.
Recognition and rewards for outstanding performance.
Comprehensive training and onboarding program.
Access to state-of-the-art technology and equipment.
Flexible work arrangements and work-life balance.

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