Operations Director

6 days ago


Pittston, Pennsylvania, United States Chewy Full time
Operations Manager Job Description

We are seeking an experienced Operations Manager to join our team at Chewy. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Compounding Lab in Pittson, PA.

Key Responsibilities:
  • Ensure all safety and USP guidelines are followed for the preparation of compounded medications.
  • Provide a healthy and safe work environment for associates working in the compounding laboratory.
  • Direct Compounding Laboratory supervisory personnel to achieve prescribed objectives, including timely processing of customer orders while maintaining the highest possible quality and lab efficiencies.
  • Lead and supervise a team of Area Managers and Operations Leads.
  • Develop and share best practices across the shifts and network.
  • Build a positive team dynamic that encourages all employees in the compounding lab to provide feedback and lead change within the facility.
Requirements:
  • Bachelor's Degree from an accredited University or Equivalent Experience.
  • 5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience.
  • At least 4 years of management experience in Receiving, Inventory Control, Order Fulfillment and effectively leading large groups of hourly employees.
  • Experience with building or improving inventory management, order management, and warehouse management systems and processes.
  • Excitement for working in a start-up environment with high levels of ambiguity and change.
  • Strong project management and continuous improvement skills.
  • Customer service obsession, with willingness to go above and beyond to satisfy customer needs.
  • Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership.
  • Proven track record to quickly adapt and drive the right results using data.
  • The highest levels of integrity and ethics.
Physical Requirements:
  • Must have visual acuity, color vision, peripheral vision, and depth perception.
  • Required to lift at least 25 pounds.
  • Must be capable to stand for long periods of time.
  • Must be able to wear required PPE for long periods of time when required.

Chewy is committed to equal opportunity and diversity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact us.


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