Night Auditor

2 days ago


College Station, Texas, United States Home2 Suites College Stat Full time
Job Summary:

The Night Auditor is a critical member of our hotel team, responsible for ensuring the smooth operation of our front desk and guest services during the overnight shift. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.

Responsibilities:
  • Front Desk Operations: Register guests, make reservations, and prepare daily reports.
  • Guest Services: Provide exceptional customer service, respond to guest requests, and resolve any issues that may arise.
  • Security: Conduct security walks, ensure all areas are locked and secured, and maintain a safe and secure environment for guests and staff.
  • Financial Management: Balance transactions, prepare and distribute reports, and maintain accurate financial records.
  • Communication: Maintain radio contact with other associates, respond to guest inquiries, and provide clear and concise information.
  • Problem-Solving: Anticipate, prevent, identify, and solve problems as necessary to ensure a smooth and efficient operation.
  • Teamwork: Collaborate with other departments to ensure seamless communication and coordination.
Requirements:
  • Education: High School diploma or equivalent required.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Excellent communication and problem-solving skills, ability to work independently, and proficiency in Windows operating systems and company-approved software.
Benefits:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Professional Development: Training and development opportunities to enhance skills and knowledge.

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