Hotel Night Auditor
6 months ago
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Provide exceptional service to all hotel guests during their stay
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications
•Excellent customer service and communication skills are required
•Overnight shift; requires flexible hours
•Computer proficiency is required; experience with accounting or reservation software is preferred
•High school diploma or equivalent required; some college preferred
•Experience in the hospitality industry or guest services is preferred, but not required
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