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Front Desk Coordinator

2 months ago

Orange, Texas, United States Health Business Solutions Full time
Job Title: Receptionist

At Health Business Solutions, we are seeking a highly skilled and organized Receptionist to join our team. As a Receptionist, you will be the first point of contact for visitors and clients, providing a positive and professional impression of our company.

Key Responsibilities:
  • Greeting and Welcoming Visitors: Warmly welcome and assist visitors, clients, and employees as they arrive at the office. Direct visitors to the appropriate person or department and provide necessary information.
  • Answering and Directing Phone Calls: Manage and route incoming calls to the appropriate individuals or departments. Take accurate messages and ensure timely delivery to the intended recipient.
  • Administrative Support: Perform various administrative tasks such as photocopying, filing, data entry, and organizing documents. Assist in scheduling appointments and maintaining calendars for key personnel.
  • Maintaining a Clean and Organized Front Desk: Keep the reception area tidy and presentable. Monitor and replenish office supplies as needed.
  • Handling Mail and Deliveries: Receive and distribute mail and packages to the appropriate recipients. Coordinate outgoing mail and packages as required.
  • Providing Information: Offer basic information about the company, its products, and services. Assist in providing directions and information about local amenities.
  • Security and Access Control: Monitor and control access to the premises. Issue visitor badges and maintain a log of visitors for security purposes.
  • Communication Liaison: Act as a liaison between different departments and communicate relevant information to the appropriate parties.
  • Problem Solving: Handle inquiries and resolve issues promptly and professionally. Escalate matters to the appropriate personnel when necessary.
  • Collaboration: Work collaboratively with other administrative staff to ensure seamless office operations.
Requirements:
  • High school diploma or equivalent; additional qualifications in office administration or a related field are a plus.
  • Proven experience as a receptionist or in a similar role.
  • Excellent communication and interpersonal skills.
  • Proficient in the use of office equipment and computer applications (e.g., Microsoft Office Suite).
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Ability to handle stressful situations with composure.
  • Knowledge of basic office procedures and customer service principles.