Clinical Nurse Specialist
4 weeks ago
The Registered Nurse (RN) at Borland Groover is responsible for providing high-quality patient care in a fast-paced gastroenterology specialty practice. The RN will coordinate nursing care, including direct and indirect patient care, patient/family education, and transition of care. The RN will also assess, observe, manage, and document patient care as part of the nursing process. In addition, the RN will collaborate with providers to maximize efficient patient flow.
Key Responsibilities
Efficiently room patients, obtain and record vital signs, patient history, medication reconciliation, and allergies.
Drive customer service initiatives by creating and owning the patient experience.
Pre-check charts for patients to be seen in the office, ensuring all results/records are present for review.
Assist providers with physical examinations as needed.
Participate in patient treatment regimens, including administering medications under the order of a physician.
Perform a variety of office responsibilities, including answering phones, taking messages, and performing triage within the scope of nursing practice.
Review instructions for medications and diet with patients.
Send referrals to other physicians as necessary.
Process and review patient education pertaining to ongoing care and HIPAA-compliant care providers.
Administer and document vaccines according to provider orders.
Maintain accurate documentation, including clinical notes on electronic health records.
Process prescription refills and authorizations under provider direction.
Document in the electronic health record.
Cover other nurses as needed, requiring phone call coverage or clinic coverage, which may involve travel to other offices.
Send physicians' procedures and hospital lists to the coding/hospital desk.
Check charts at the end of the day to ensure completion and signing off.
Practice universal precautions.
This role requires access to Personal Health Information (PHI), with HIPAA training required and HIPAA compliance expected.
Participate in training and compliance initiatives as needed.
Review and process PAQ/Clinical Tasks as directed by providers.
Place recalls at the provider's discretion.
Perform other related duties as assigned by the Director of Office Management, Office Manager, and Clinical Lead.
Additional Responsibilities
Provide and educate prep information for each Direct Access procedure (DAP) and procedure recall patients.
Stock and clean exam rooms.
Must follow the organization's Code of Conduct.
Perform other related duties as assigned.
Competencies
Communication: Exhibits active listening and excellent comprehension skills, clearly and concisely expressing thoughts and ideas in verbal or written form. Maintains an open line of communication with providers, patients, and managers to ensure patient needs are addressed. Selects and uses appropriate communication methods.
Critical Thinking and Problem Solving: The ability to handle complex situations in the workplace and calmly develop creative solutions. Works through challenging situations and follows through to resolution. Anticipates patient needs and manages patient expectations of care delivery.
Compassion: Exhibits empathy, a desire to take action to address patient needs. Communicates with patients in a warm and sincere manner. Has a strong desire to be of service to others.
Time Management: The ability to plan duties ahead of time and leverage technology to work efficiently. Effectively prioritizes tasks and manages workload to ensure completion within appropriate timelines.
Collaboration: Exhibiting interpersonal skills, working with others, building trust and communication to cultivate the ideal patient experience. Interacts and cooperates with diverse multidisciplinary teams to coordinate patient care.
General Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Strong customer service skills with both patients and other departments within the practice.
Ability to maintain confidentiality and communicate in person, by phone, or in writing.
Ability to work independently and in a team environment.
Competency in Microsoft Office, EMR, and other medical software.
Ability to communicate effectively with physicians and staff both verbally and in writing.
Ability to handle multiple tasks in a fast-paced environment.
Ability to handle patient issues in a tactful and professional manner.
Attention to detail.
Ability to communicate in English.
Education and Experience
Associate's Degree in Nursing required (Bachelor of Nursing preferred).
Must have an active Registered Nursing license in the State of Florida.
CGRN (Certified Gastroenterology Registered Nurse) Credential is preferred, but not required.
Must possess BLS certification or have the ability to obtain certification within 90 days.
1 year of RN experience working with patients in either a hospital or clinic setting preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Sitting: Prolonged periods of sitting at a desk and working on a computer: marginal.
Heavy lifting: marginal (Moderate lifting lbs.): essential.
Walking: Must be able to access and navigate each department at the organization's facilities: essential.
Pushing/Pulling: marginal.
Standing: essential.
Repetitive motion: marginal.
Reaching: marginal.
Bending: marginal.
Emotional Demands
Fast pace: essential.
Multiple Stimuli: essential.
Intense customer interaction: essential.
Frequent change: essential.
Mental/Sensory Demands
Memory: essential.
Reasoning: essential.
Hearing: essential.
Reading: essential.
Analyzing: essential.
Logic: essential.
Verbal communication: essential.
Written communication: essential.
Pay Range (Hourly)
$43.61
Benefits (For Full-Time Employees)
Health Insurance
Dental Insurance
Vision Insurance
401K Retirement Plan
Life Insurance
Short- and Long-term disability
Profit Sharing
Supplemental Insurance
Initial Uniform Allowance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Holidays
Important Note
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of duties, responsibilities, and skills.
Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We thank all applicants for their interest, however only those selected for an interview will be contacted.
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