Front Desk Representative
4 days ago
We are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Anaheim Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all visitors.
Key Responsibilities- Process guest arrivals and departures, ensuring a seamless check-in and check-out experience
- Provide personalized service to guests, responding to their needs and requests in a timely and professional manner
- Manage guest complaints and concerns, resolving issues in a fair and efficient manner
- Collaborate with other hotel departments to ensure guest satisfaction and resolve any issues that may arise
- Maintain accurate records and reports, ensuring compliance with hotel policies and procedures
- High school diploma or equivalent required
- No prior work experience necessary, but a positive attitude and willingness to learn are essential
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
- Basic computer skills and knowledge of hotel software systems
- A competitive hourly rate of $27.15
- A comprehensive benefits package, including 401(k) plan, earned paid time off, and stock purchase plan
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
Marriott International is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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Front Desk Representative
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Front Desk Representative
2 weeks ago
Orange, California, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesProcess guest arrivals and...
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Orange, California, United States Embassy Suites by Hilton Full time{"h1": "Front Desk Agent Job Description", "p": "At Embassy Suites by Hilton, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences by assisting with check-in and check-out processes, responding to guest inquiries, and ensuring a high...
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Front Desk Representative
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Orange, California, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at JW Marriott Anaheim Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all guests.Key ResponsibilitiesProcess guest...
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