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HVAC Service Operations Coordinator

2 months ago


Honolulu, Hawaii, United States Johnson Controls International Full time
Job Summary

HVAC Service Operations Coordinator

Johnson Controls International is seeking a highly skilled HVAC Service Operations Coordinator to join our team. As a key member of our service operations team, you will be responsible for coordinating employee safety statistics, tracking safety training, managing truck inventory counts, generating on-call schedules, and assisting with customer surveys.

Key Responsibilities

  • Coordinate employee safety statistics and track safety training
  • Manage truck inventory counts and generate on-call schedules
  • Assist with customer surveys and follow up on connected system needs
  • Work with CRC to schedule customer service requests and maximize technical resource productivity and profitability
  • Generate and track customer orders, process shipments, and track branch and vehicle inventories
  • Set up new customer accounts and work with vendors on invoice and shipment issues

Requirements

  • High school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling
  • Strong interpersonal skills to effectively communicate with internal and external clients
  • Ability to prioritize work activities based on financial impact to desired business goals
  • Proficient computer skills within Microsoft Word, Excel, PowerPoint, and Internet business application usage

Preferred Qualifications

  • Associate's degree preferred
  • Experience and/or basic project accounting or costing principles is desired

Johnson Controls International is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.