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HVAC Service Manager

1 month ago

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Job Summary

Johnson Controls is seeking a highly skilled HVAC Service Manager to lead our truck-based service business. As a key member of our team, you will be responsible for managing a team of technicians, growing the labor and material business, and delivering customer satisfaction plans.

Key Responsibilities
  • Manage a team of technicians to ensure high-quality service delivery and customer satisfaction
  • Grow the labor and material business through effective sales and marketing strategies
  • Develop and implement customer satisfaction plans to meet or exceed revenue and gross margin targets
  • Deploy and maintain standardized tools, systems, and support for the assigned Service Teams
  • Manage resources to maximize customer satisfaction and improve productivity and profitability
Requirements
  • Bachelor's degree in Engineering or Business or equivalent work experience
  • Eight to ten or more years of progressively more responsible operations management experience in the Service Industry
  • Five or more years of direct management experience
  • Previous sales and/or Account Management experience desired as well as industry networking
  • High-level competence in written and verbal communication
  • Strong presentation skills and proficiency in speaking to large audiences
  • Able to lead and direct diverse teams
  • Able to travel up to 50% of time
About Johnson Controls

Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.