Telecommunications Systems Engineer
2 weeks ago
Position Overview:
The Network Engineer plays a crucial role within the IT department, providing essential support and expertise in network systems. This position is vital for ensuring the smooth operation of network infrastructure and is designed for candidates with a strong background in technical support and network management.
Key Responsibilities:
- Collaborate with the Network Engineering Manager to design and implement network solutions.
- Perform troubleshooting and maintenance of network systems, ensuring optimal performance.
- Provide Tier III support for complex network issues and develop capacity-planning models.
- Document and establish network standards and policies to enhance operational efficiency.
- Assist in the installation and configuration of hardware and software systems.
- Guide users through system configurations and troubleshoot issues both remotely and on-site.
- Conduct training sessions for staff on IT policies and procedures.
Qualifications:
- Minimum of 5 years of experience in IT support, particularly in healthcare or lab environments.
- Proficient in server and hardware installation, with experience in Linux and Microsoft systems.
- Experience with helpdesk ticketing systems and managing user requests effectively.
- Possess a Bachelor's degree in Computer Science, Information Technology, or a related field.
Work Environment:
This position requires an on-site presence, working a standard schedule during business hours. The role demands a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery.
Equal Opportunity Statement:
Rose International is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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