Banking Professional

4 weeks ago


Dodge City, Kansas, United States Landmark Bancorp Full time
Job Summary

We are seeking a highly skilled and customer-focused Teller to join our team at Landmark National Bank. As a Teller, you will be the primary point of contact for customers, providing exceptional service and support to ensure a positive banking experience.

Key Responsibilities
  • Provide exceptional customer service, greeting all customers and guests with a smile and addressing their needs with prompt and accurate information and resolutions for customer concerns.
  • Develop and maintain relationships with all customers and your team of bank associates.
  • Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions, including deposits and withdrawals, issuing money orders, cashier checks, and other financial instruments.
  • Accountable for maintaining and balancing proper cash drawer levels and assisting in vault balancing.
  • Implement all regulatory requirements and procedures related to transactions and stay current on all assigned training courses.
  • Utilize a 7-Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets.
  • Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target, and Optimum levels of performance.
  • Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Hoopla events.
  • Represent the bank well in the community.
Requirements
  • Maintain a high degree of discretion and confidentiality.
  • Work independently within a team setting.
  • Detail-oriented and organized.
  • Advanced communication and customer service skills.
  • Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook).
What We Offer

At Landmark National Bank, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.


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