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Customer Service Representative

2 months ago

Kansas City, Kansas, United States Insight Global Full time
Job Title: Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.

Key Responsibilities:

  • Provide exceptional customer service through face-to-face interactions and communication opportunities.
  • Perform primary bank transactions, including deposits, withdrawals, and cash checks.
  • Identify and initiate sales opportunities to offer additional bank services and products.
  • Process and proof daily transactions through the back counter, ensuring proper holds are placed on checks.
  • Assist retail-related positions as needed.

Requirements:

  • High school diploma or general education degree (GED) required.
  • At least two years related experience and/or training, or equivalent combination of education and experience.
  • Experience in a customer service representative/banking-type role is strongly preferred.
  • Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Ability to maintain a professional, well-groomed appearance.

Compensation: $19/hr-$20/hr