Customer Service Representative
2 days ago
As a Customer Service Representative at RCB, you will be responsible for providing exceptional customer service via the telephone for routine inquiries and concerns from customers and branches regarding banking products and financial services.
Key Responsibilities:
- Assist customers and branches with inquiries by electronically retrieving information and resolving issues in a timely and professional manner.
- Provide accurate and up-to-date information on banking products and services to customers and branches.
- Escalate complex issues to senior representatives or management as needed.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic knowledge of banking products and services.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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