Customer Service Ambassador

4 weeks ago


Dodge City, Kansas, United States FORT DODGE FAMILY CREDIT UNION Full time
Job Summary

We are seeking a highly skilled and customer-focused Financial Services Associate to join our team at Fort Dodge Family Credit Union. As a key member of our team, you will play a vital role in delivering exceptional member service and support.

Key Responsibilities:

  • Provide professional and personalized service to members, addressing their financial needs and resolving issues promptly.
  • Process transactions, handle inquiries, and offer solutions to meet members' financial goals.
  • Educate members about our products and services, identifying opportunities to improve their overall banking experience.
  • Maintain confidentiality and security of member information, adhering to our strict data protection policies.
  • Represent the Credit Union in a professional and positive manner, upholding our commitment to exceptional service.

Requirements:

  • High School diploma or equivalent
  • Previous cash-handling or teller experience preferred, but not required
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational abilities
  • Ability to work effectively in a team environment and handle multiple tasks
  • A passion for delivering outstanding member service and creating a positive impact.


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