Technical Support Specialist
3 days ago
QPS Employment Group is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Answer technical questions and provide troubleshooting assistance to customers via phone, email, or chat.
- Develop and maintain productive relationships with customers to ensure their needs are met.
- Provide in-person training to customers on technical products and services.
- Represent the company at tradeshows and events, providing sales and technical support.
- Stay up-to-date with industry trends and products through field assignments and industry publications.
- Continuously improve processes and efficiency while maintaining quality standards.
- Excellent verbal communication skills and ability to convey confidence and empathy.
- Knowledge of computer hardware, software, and digital data communications.
- Ability to learn technical materials quickly and accurately follow instructions.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Punctuality, good work attitude, and ability to work cooperatively with others.
QPS Employment Group is a full-service staffing firm with over 50 offices throughout the Midwest. We place great people with great companies in various industries. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Technical Support Specialist
4 weeks ago
Springfield, Illinois, United States Bass Pro Shops Full timeJob SummaryBass Pro Shops is seeking a highly skilled Technical Support Specialist to join our Technical Assistance Center (TAC) team. As a Technical Support Specialist, you will provide world-class customer service to end-users via an omni-channel communication approach, resolving technical issues and providing support for a variety of computing systems.Key...
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Technical Support Specialist
1 month ago
Springfield, Illinois, United States eTeam Inc Full timeJob Summary: eTeam Inc is seeking a highly skilled and motivated Help Desk Specialist 2 to join our team. As a Help Desk Specialist 2, you will be responsible for providing exceptional customer service and technical support to our clients in a fast-paced and dynamic environment. Key Responsibilities: Incident Resolution: Respond to and resolve technical...
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Technical Support Specialist
2 days ago
Springfield, Illinois, United States Quadient Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Quadient. As a Technical Support Specialist, you will be responsible for ensuring that our customers receive exceptional support and service.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAssess and prioritize customer cases,...
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Technical Support Specialist
2 weeks ago
Springfield, Illinois, United States Positronic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Positronic. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesAssist the IT Service Desk team in resolving user...
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Technical Support Expert
1 month ago
Springfield, Illinois, United States isolved Full timeJob SummaryThe Time Support Specialist plays a critical role in delivering exceptional customer service and technical support for isolved time solutions. This position requires a high level of technical expertise, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesMaintain a high level of client...
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Technical Support Specialist
2 days ago
Springfield, Illinois, United States QPS Employment Group Full timeBilingual Technical Support RepresentativeQPS Employment Group is seeking a highly skilled and bilingual technical support representative to join our team. As a technical support representative, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Provide technical support and answer...
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Technical Support Specialist
3 weeks ago
Springfield, Illinois, United States Volt Full timeTechnical Support RepresentativeJoin Volt, a global leader in the design, manufacture, and marketing of material handling equipment and related technologies, as a Technical Support Representative. In this role, you will provide expert-level technical assistance and service to customers seeking information and support for a wide range of forklift attachment...
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Technical Support Specialist
2 weeks ago
Springfield, Illinois, United States Medline Industries - Transportation & Operations Full timeJob SummaryMedline Industries is seeking a skilled Technical Support Tech I to join our team. As a Technical Support Tech I, you will be responsible for providing software and hardware support to our employees, sales reps, and customers.Key ResponsibilitiesProvide technical support for software and hardware issues, using documented procedures and checklists...
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Technical Support Specialist
3 weeks ago
Springfield, Illinois, United States QPS Employment Group Full time{"Job Title": "Technical Support Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at QPS Employment Group. As a Technical Support Representative, you will be responsible for providing exceptional technical support to our clients, ensuring their needs are met and exceeded.Key...
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Technical Support Specialist
1 week ago
Springfield, Illinois, United States Volt Full timeJob OpportunityVolt is seeking a highly skilled Technical Support Engineer to join our team in Springfield, OH. As a Technical Support Engineer, you will provide expert-level technical assistance and service to our customers seeking information and support.Key Responsibilities:Respond to technical support inquiries and provide technical assistance with our...
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Technical Support Specialist
2 weeks ago
Springfield, Illinois, United States Volt Full timeTechnical Support RepresentativeVolt is seeking a skilled Technical Support Representative to provide expert-level technical assistance and service to our customers seeking information and support for a wide range of forklift attachment products.Key Responsibilities:Respond to technical support inquiries and provide technical assistance with our forklift...
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Technical Support Specialist
3 weeks ago
Springfield, Illinois, United States Medline Industries - Transportation & Operations Full timeJob SummaryMedline Industries is seeking a skilled Technical Support Tech I to join our team. As a key member of our IT department, you will be responsible for providing software and hardware support to our employees, sales reps, and customers.Key ResponsibilitiesProvide technical support for software and hardware issues, using documented procedures and...
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Technical Support Specialist
2 weeks ago
Springfield, Illinois, United States Medline Industries Full timeJob SummaryMedline Industries is seeking a skilled Technical Support Tech I to join our team. As a key member of our IT department, you will be responsible for providing software and hardware support to our employees, sales reps, and customers.Key ResponsibilitiesProvide technical support for software and hardware issues, using documented procedures and...
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Help Desk Specialist 2
4 weeks ago
Springfield, Illinois, United States eTeam Inc Full timeJob Summary: eTeam Inc is seeking a highly skilled Help Desk Specialist 2 to join our team. As a Help Desk Specialist 2, you will be responsible for providing exceptional customer service and technical support to our clients in a fast-paced call center environment. Key Responsibilities: Respond to and resolve customer inquiries and technical issues in a...
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Technical Support Specialist
3 weeks ago
Springfield, Illinois, United States Missouri State University Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Technical Support Assistant to join our team at Missouri State University. As a Technical Support Assistant, you will provide IT support for the division of Community and Global Partnerships, including the office of International Programs.Key ResponsibilitiesProvide technical assistance and...
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Technical Support Specialist
3 weeks ago
Springfield, Illinois, United States Missouri State University Full timeJob SummaryWe are seeking a highly skilled Technical Support Assistant to join our team at Missouri State University. As a Technical Support Assistant, you will provide IT support for the division of Community and Global Partnerships, including the office of International Programs.Key ResponsibilitiesAssist with hardware, printing, network, and software...
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Technical Support Specialist
2 weeks ago
Springfield, Illinois, United States Missouri State University Full timeJob SummaryWe are seeking a highly skilled Technical Support Assistant to join our team at Missouri State University. As a Technical Support Assistant, you will provide IT support for the division of Community and Global Partnerships, including the office of International Programs.Key ResponsibilitiesAssist with hardware, printing, network, and software...
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Senior Technical Support Specialist
2 days ago
Springfield, Illinois, United States Oracle Full timeAbout the RoleThe Oracle HCM Cloud Technical Support Analyst position is a critical role that requires a strong technical background and excellent customer service skills. As a member of the Support organization, you will be responsible for delivering post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...
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Server Technical Support Specialist
7 days ago
Springfield, Illinois, United States IONOS Inc Full timeJob Summary:The Server Support Representative is a key member of our team, responsible for providing exceptional support to our customers with dedicated, root, and VPS server products. This role involves resolving customer issues via phone, email, and chat, as well as assisting with domain, email, billing, and account management. The ideal candidate will...
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IT Support Specialist
1 month ago
Springfield, Illinois, United States Smartech Full timeJob Summary:Smartech is seeking a highly motivated and experienced IT Support Specialist to join our team as a Technical Field Service Representative. As a key member of our field service team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key...