Palo Alto Networks Solutions Engineer

4 days ago


Chicago, Illinois, United States Palo Alto Networks Full time
Job Title: Professional Services Engineer

We are seeking a highly skilled Professional Services Engineer to join our team at Palo Alto Networks. As a key member of our team, you will be responsible for providing onsite installation, deployment, and configuration of our equipment, as well as serving as a Subject Matter Expert (SME) for our products.

Responsibilities:
  • Travel to customer sites to install and deploy Palo Alto Network solutions as outlined in the statement of work.
  • Analyze logs and events from the solution and provide threat analysis reports.
  • Build custom security policies and application signatures.
  • Interact with the Palo Alto Networks Technical Assistance Center (TAC) to troubleshoot and diagnose support cases.
  • Mitigate web-based threats in a timely manner.
  • Maintain the Palo Alto Networks solution and provide guidance on code upgrades.
  • Ensure client needs are met and deliverables are produced on time according to specified project deliverables/scope.
  • Ability to document and template necessary documentation packages for customers as defined.
  • Ability to work on a team or lead a team depending upon the specified project.
  • Ability to provide complex solutions in customer environments and execute/document said solutions by self or as a team leader.
Requirements:
  • Bachelor's degree in Computer Science, MIS, business, or equivalent education/training/experience.
  • Excellent written and verbal communication skills.
  • Minimum 7 years' experience with IDS/IPS solutions and technologies.
  • Minimum 5 years' experience managing security solutions in large environments.
  • Extensive knowledge of different security threats.
  • Strong understanding of Internet protocols and applications.
  • Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally Palo Alto Networks products.
  • Ability to effectively juggle and manage many different tasks simultaneously.
  • Top Secret Clearance required.
Preferred Skills:
  • MS Project or similar tools.
  • Scripting experience - Perl/VB.
  • Demonstrated project leadership skill.
  • CISSP, CCNA, CNSE, JNCIE-SEC.

Palo Alto Networks is a leader in the cybersecurity industry, and we are committed to providing our customers with the best possible solutions. If you are a highly skilled and motivated individual who is passionate about cybersecurity, we encourage you to apply for this exciting opportunity.



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