Business Operations Specialist

2 weeks ago


Woburn, Massachusetts, United States American Tower Corporation Full time
About the Role

We are seeking a highly skilled Business Operations Analyst to join our Shared Services team at American Tower Corporation. As a Business Operations Analyst, you will play a critical role in driving process improvements and technology enhancements across our organization.

Key Responsibilities
  • Process Optimization
    • Analyze and document business processes to identify areas for improvement.
    • Develop and implement process improvements to increase efficiency and reduce costs.
  • Technology Enhancements
    • Research and recommend new technologies to improve business processes.
    • Collaborate with cross-functional teams to implement technology enhancements.
  • Business Analytics
    • Develop and maintain business analytics reports to inform business decisions.
    • Analyze business data to identify trends and opportunities for improvement.
  • Communication and Collaboration
    • Communicate effectively with stakeholders to understand business needs and requirements.
    • Collaborate with cross-functional teams to drive business results.
Requirements
  • Bachelor's degree in business, planning, engineering, or a related field.
  • 4-6 years of experience in process improvement, operations, and project management.
  • Experience with wireless infrastructure equipment vendors and in-building distributed antenna system (DAS) deployments is preferred.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.


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